Business Handbook - unit 3 - Managinh poeple

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Question		Answer
motivation (soft skill) start learning		the ability to motivate others and improve morale
soft skill start learning		skill that is difficult to acquire and almost imposible to measure
Maslow's hierarchy of needs start learning		1. physiological needs 2. security needs 3. social needs 4. ego (self-esteem) needs 5. self-actualization needs
social needs start learning		to feel accepted and part of the group
ego needs start learning		recognition and aknowledgement from others, as well as a sense of status and importance
self- fulfilment start learning		to achieve, to develop to our fullest potential

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