Call center - Call centre

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Question Answer
Per favore, resti in linea.
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Please hold the line.
Per favore, mi dica di più del suo problema.
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Please tell me more about your issue.
Ha già segnalato questo problema prima d'ora?
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Have you already reported this issue before?
Mi faccia vedere come possiamo risolvere la questione.
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Let me see how we can work this out.
Grazie per il suo aiuto.
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Thank you for your help.
Attualmente il tempo di attesa per parlare con un agente è di circa 10 minuti.
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Waiting time to talk to an agent is currently around 10 minutes.
Buongiorno, come posso aiutarla?
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Good morning, how I can help you?
+12 flashcards
The lesson is part of the course
"Business English - Servizio clienti"
(total 302 flashcards)

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The course also includes the following sets of flashcards:

Termini di base - Basic TermsVendite - SalesTrasporti - LogisticsAssistenza post-vendita - Post-sales supportTipici problemi del cliente - Typical customer issuesApproccio orientato verso il cliente - Customer-oriented approachMarketing - Marketing

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