→ Customer → Start Learning / Download MP3 Flashcards

Question		Answer
desire that causes a customer to buy a product Every business works to satisfy certain ______ and wants. start learning		customer needs Every business works to satisfy certain customer needs and wants.
problem the target audience may face Analyze all the possible ______ before you finalize the decision. start learning		pain point Analyze all the possible pain points before you finalize the decision.
interactions between a customer and a product provider We should expand our ______ department. start learning		customer service We should expand our customer service department.
concept encompassing a customer’s impression, awareness and/or consciousness about a company or its offerings We can try to change ______, but it definitely will be time- and effort-consuming. start learning		customer perceptions We can try to change customer perceptions, but it definitely will be time- and effort-consuming.
person who could possibly become a client How do you see your ______? start learning		potential client How do you see your potential client?
customers’ perception of how a business treats them customer experience Keeping track of ______ is always quite hard. start learning		CX customer experience Keeping track of CX is always quite hard.
overview of customer behaviour tendencies Our analysts obtain new ______ daily. start learning		customer insight Our analysts obtain new customer insights daily.

+11 flashcards
The lesson is part of the course
"Marketing vocabulary"
(total 364 flashcards)

Try the course for free

Customer