Don’t hang up on customers

 0    17 flashcards    frankherbert60
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Question English Answer English
query
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a question that you ask because you want information
rival
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a person, team, or business that competes with another
triumph
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the proud or excited feeling that you get when you have won something or have been successful
spur
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cause something to happen
backlash
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strong, negative, and often angry reaction to something
flesh and blood
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used to emphasise that someone is human, as opposed to a machine
clueless
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stupid or knowing nothing
fed up
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annoyed or bored with something you feel you have accepted for too long
battered
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having experienced a lot of difficulties
gripe
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a complaint about something that is annoying but not very important
outperform
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do something better than someone or something else
demographic
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a group of people that a company wants to sell its products to
word of mouth
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comments that people make to each other in an informal way
rank
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a position or status, higher or lower, compared with other similar people or things
grumpily
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angrily
netherworld
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a hidden area of activity
rife
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widespread

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