HR

 0    27 flashcards    karolina323
download mp3 print play test yourself
 
Question English Answer English
ADDIE Approach
start learning
Asses (training needs), Design (training plans and goals), Develop (training Activities) Implementing, Evaluate (training and results)
SMART
start learning
Specific Measurable Ambitious Realistic Timed
KPI
start learning
- Key performance Indicators – tool used to measure performance
KPI categories
start learning
• Culture, • Compensation, • Performance, • Employment, • Recruitment and selection
KPI culture example
start learning
employee satisfaction index, diversity role
KPI compensation example
start learning
percentage of cost of workforce
KPI performance example
start learning
employee productivity rate, performance of new hire
KPI employment example
start learning
absenteeism rate, number of full time employees
KPI recruitment and selection example
start learning
effectiveness of training, cost per hire
Performance appraisals types:
start learning
- Line manager appraisal - Self-appraisal - Peer appraisal - 360 degree feedback
Goals of performance Appraisal
start learning
- Achieving a goal - Motivation and feedback evaluation) - Assessing training needs - Succession planning
Internal sources of recruitment
start learning
- Career paths - Replacement charts - Performance appraisal forces - Internal job adverts
External sources of recruitment
start learning
- Websites - Social media (LinkedIn) - Recruitment agencies - Newspapers - Open days - Employment fairs
JOB INTERVIEW- WASP Approach
start learning
• Welcome • Acquire information • Supply information • Plan
Star technique: answering questions “tell me about”
start learning
• Situation • Task (what the challenges are) • Activity • Result
HRM definition
start learning
process of: - Managing an organization’s HR - Developing: -Employee motivation -Behaviour -Performance
HRM functions
start learning
1. HR Planning, 2. Analysing& Designing jobs, 3. Recruitment & Selection, 4. Training & Development, 5. Managing Performance & Appraisal, 6. Compensation& Benefits
role of Stuff manager/ HR manager
start learning
Assist and advice line managers
role of Line manager
start learning
supervise o Work of subordinates, Accomplishing tasks
memory types
start learning
Semantic - (General facts) Episodic (Personal facts)
David Kolb stages of learning:
start learning
-feeling (experience), -Watching (observation) -Thinking (abstract conceptualization) -Doing (active experimentation)
on the job training
start learning
doing performing activities
Off the job training
start learning
class room training
types of distance learning (non- class room)
start learning
- E learning - TBT technology based - WBT- Web based training - IBT -Internet based training - CBT- Computer based training
Blended learning
start learning
e- learning but with the real teacher
Off the peg- training
start learning
ready to buy on the market
which sources of hiring are better, internal or external?
start learning
Internal are better because company is saving the money and employee already knows the company, external maight be better if we need someone with new energy or we dont want anyone to change the position

You must sign in to write a comment