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start learning
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Asses (training needs), Design (training plans and goals), Develop (training Activities) Implementing, Evaluate (training and results)
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start learning
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Specific Measurable Ambitious Realistic Timed
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start learning
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- Key performance Indicators – tool used to measure performance
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start learning
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• Culture, • Compensation, • Performance, • Employment, • Recruitment and selection
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start learning
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employee satisfaction index, diversity role
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start learning
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percentage of cost of workforce
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start learning
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employee productivity rate, performance of new hire
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start learning
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absenteeism rate, number of full time employees
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KPI recruitment and selection example start learning
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effectiveness of training, cost per hire
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Performance appraisals types: start learning
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- Line manager appraisal - Self-appraisal - Peer appraisal - 360 degree feedback
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Goals of performance Appraisal start learning
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- Achieving a goal - Motivation and feedback evaluation) - Assessing training needs - Succession planning
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Internal sources of recruitment start learning
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- Career paths - Replacement charts - Performance appraisal forces - Internal job adverts
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External sources of recruitment start learning
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- Websites - Social media (LinkedIn) - Recruitment agencies - Newspapers - Open days - Employment fairs
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JOB INTERVIEW- WASP Approach start learning
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• Welcome • Acquire information • Supply information • Plan
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Star technique: answering questions “tell me about” start learning
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• Situation • Task (what the challenges are) • Activity • Result
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start learning
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process of: - Managing an organization’s HR - Developing: -Employee motivation -Behaviour -Performance
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start learning
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1. HR Planning, 2. Analysing& Designing jobs, 3. Recruitment & Selection, 4. Training & Development, 5. Managing Performance & Appraisal, 6. Compensation& Benefits
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role of Stuff manager/ HR manager start learning
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Assist and advice line managers
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start learning
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supervise o Work of subordinates, Accomplishing tasks
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start learning
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Semantic - (General facts) Episodic (Personal facts)
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David Kolb stages of learning: start learning
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-feeling (experience), -Watching (observation) -Thinking (abstract conceptualization) -Doing (active experimentation)
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start learning
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doing performing activities
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start learning
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types of distance learning (non- class room) start learning
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- E learning - TBT technology based - WBT- Web based training - IBT -Internet based training - CBT- Computer based training
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start learning
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e- learning but with the real teacher
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start learning
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ready to buy on the market
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which sources of hiring are better, internal or external? start learning
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Internal are better because company is saving the money and employee already knows the company, external maight be better if we need someone with new energy or we dont want anyone to change the position
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