business

0 19 flashcards katarzynadrozdowska

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Question		Answer
selling or marketing goods and services by phone start learning		telesales/telemarketing
phoning people who have not requested a call in order to try to sell them something start learning		cold-calling
attempt to sell something by being very forceful start learning		hard sell
when a company behaves as if you agreed to buy something because you did not actually refuse it start learning		inertia selling
selling products and services in a package, in a way that makes it very difficult to work out which company is cheapest start learning		confusion marketing
the item being sold very cheaply to sttract a lot of people into the shop start learning		loss leader
small gropu of customers with particular interests that that company can meet start learning		niche market
confidence in that particular make and a tendency always to choose it start learning		brand loyalty
to try different companies or shops to see which offers best value start learning		shop around
you have the right to return it if it is not satisfactory start learning		buy something on approval
you will be asked if you would like to buy it first and only if u dont want it will it be offered for sale to others start learning		have first refusal on something
sale of goods or property where people make bids start learning		auction, come/go under the hammer
bureaucracy start learning		red tape
joining together to formm one new company start learning		merging
come to an agreement start learning		reach a compromise
talk seriously and in detail until a business agreement is made start learning		hammer out a deal
taken over by a larger company - slightly negative start learning		swallowed up
involvement in business and taking financial risks start learning		entrepreneurship
buildings and machines owned by a company start learning		capital assets

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